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How to Opt-Out, Delete, Or Make Privacy Requests From Schindler?

How to Opt-Out, Delete, Or Make Privacy Requests From Schindler? image
Updated: October 15th, 2022

Company Overview

Schindler is a leading global provider of sustainable mobility solutions, with North American headquarters in Morristown, New Jersey. Schindler manufactures, installs, maintains, and modernizes mobility solutions for almost every type of building requirement worldwide.
The company provides a broad range of mobility solutions, including escalators, elevators, and moving walks. It is represented in more than 100 countries and develops smart mobility solutions that move people in the most efficient, safe, and comfortable way possible. Schindler is constantly innovating to create products and services that make a difference in people's everyday lives worldwide.
Whether it's developing new technologies to make their products more energy-efficient or working with architects and urban planners to design more sustainable buildings, they are always looking for ways to help create a better future. The company makes products that are high-tech and new. Schindler's products can be found in many office buildings, airports, and stores in North America. 
Sustainability is a core value at Schindler. Schindler was one of the first in the elevator industry to develop and offer energy-saving products and solutions. It also has a long history of supporting initiatives that promote sustainable urban living, such as congestion pricing, car sharing, and public transit.
Schindler ensures that its products last a long time without harming the environment. The company also has high standards for safety and labor. Schindler has received many awards for being a responsible and ethical company.
In addition to its products, services, and solutions, Schindler provides superior customer service through a highly trained and experienced professional team. The company's customer care centers are available 24 hours a day, seven days a week, 365 days a year, to support Schindler products and systems.

Type Of Consumer Data Collected

Schindler collects a variety of consumer data, including:
  • Personal information such as names, birth dates, addresses, and contact information
  • Business or occupation information
  • Property information
  • Health information
  • Credit history and income information
  • Employment application information
  • Video surveillance data from on-site premises for security and loss prevention purposes
  • Technical and website usage information through cookies

How Is Consumer Data Collected?

Schindler collects a variety of consumer data from different sources, including:
  • Directly from consumers:

    Through forms, surveys, and applications. 
  • Indirectly from consumers:

    Through video surveillance on-site premises or cookies when using the company website. 
  • From third parties:

    Such as property management companies and credit bureaus. 
  • From Affiliates:

    Through joint marketing agreements or partnerships. 

How Is Consumer Data Used?

Schindler uses consumer data for a variety of purposes, including:
  • Administering and managing accounts:

    This includes verifying customer identity, processing payments, and providing customer support.
  • Marketing and advertising:

    This includes tailoring advertisements to individual customers, sending promotional offers, and conducting market research.
  • Improving service offerings:

    This includes analyzing consumer behavior and preferences to improve products and services.
  • Preventing fraud and security breaches:

    This includes identifying and stopping unauthorized or illegal activity on our platform.
  • Complying with legal obligations:

    This includes using consumer data for compliance with laws, company policies, and contractual agreements. 

The Rights Given Under CCPA, FCRA, GDPR, And DPA

The California Consumer Privacy Act (CCPA), Fair Credit Reporting Act (FCRA), General Data Protection Regulation (GDPR), and Data Protection Act (DPA) all grant consumers certain rights concerning their data. These include: 
  • The right to know what personal information is being collected and how it is used.
  • The right to request deletion of personal information.
  • The right to opt-out of the sale of personal information.
  • The right to non-discrimination for exercising data privacy rights.
Schindler takes these consumer rights seriously and strives to provide transparency, choice, and control over personal data in accordance with laws.

How To Request Deletion Of Your Data?

To request the deletion of your data, you can contact Schindler using one of the following ways:

By mailing them at: Schindler Elevator Corporation, 20 Whippany Road, Morristown, USA

Attn: Michael Maloy, Privacy Officer

Telephone: 1-973-397-6094

Email: uswebmaster@us.schindler.com

If you are emailing them, please include a subject line of "Data Privacy Rights Request" and provide your full name, contact information, and the specific request you are making (such as requesting what personal information is being collected or requesting deletion of personal information). Schindler will respond to all requests within 45 days.
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