Introduction

Discover's Online Privacy Statement outlines how they collect and handle personal and online data through various online platforms like websites, mobile apps, and social media. 

They often collect basic information, such as names and email addresses, with additional data collected based on the services used. The online privacy statement covers interactions on social media, emails, and advertisements displayed online as well​. 

Discover’s privacy practices

The privacy practices of Discover include various interactions online such as through websites, mobile apps, online services, and social media, where personal information such as name, account number, User ID, and email address may be collected. This data collection depends on the products or services being used by the individual​. Here's a breakdown of their practices:

Information Collection and Sharing:

• Discover collects personal information from consumers to manage their accounts and offer new services. This information includes social security numbers, income, account balances, transaction history, credit history, and credit scores.

• Discover shares personal information for everyday business purposes such as processing transactions, maintaining account(s), responding to court orders and legal investigations, or reporting to credit bureaus.

• Customers have the right to limit sharing in certain instances, like preventing Discover from sharing personal information with affiliates for everyday business purposes or from sharing information about creditworthiness with affiliates for their everyday business purposes​. 

Online Privacy:

• Discover's Online Privacy Protection service helps customers by automatically submitting opt-out requests at ten selected “people search sites,” which are platforms known to collect and sell personal information online.

• The service is accessed via the Discover mobile app and performs scans approximately every 90 days to find and remove personal information from these sites.

Third-Party Services:

• Discover has been commended for offering free services like Online Privacy Protection to its credit card and banking customers. 

• This service automatically submits opt-out requests on ten selected people search sites, aiming to prevent the sale of personal information online. 

Discover, like many financial institutions, has measures in place to protect consumer privacy, but it's crucial for customers to review these practices and make informed decisions regarding their privacy preferences.

How to contact Discover's privacy department? 

You can contact Discover's privacy department by phone at 1-800-DISCOVER (1-800-347-2683).  For hearing or speech impaired, you can dial 711 for Relay Service. 

Alternatively, you may contact them via mail addressed to:

Discover Financial Services 

Attn: Customer Service - 

Privacy Inquiries 

P.O Box 30943 

Salt Lake City, UT 84130-0943​.

How to delete your data from Discover?

According to their privacy policy, you can contact Discover at 1-800-347-2683 to make delete requests. Moreover, PrivacyHawk can also help identify companies that have your personal data and makes it easy to mass delete yourself to reduce your digital footprint and reduce your risk of being targeted by scams, fraud, and identity theft. You can try it for free on the App Store today.