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Dillards’ Privacy Policies And How To Delete Your Data Or Opt Out

Updated: February 12th, 2024

Introduction 

Dillard's Privacy Policy outlines the company's commitment to protecting the privacy and personal information of its customers and website users. This policy governs how Dillard's collects, uses, shares, and safeguards data, and it is designed to provide transparency and clarity regarding their data practices. 
Typically, the Privacy Policy covers a range of topics, including data collection methods, the purposes of data processing, security measures, user rights, and contact information for privacy-related inquiries. 
By adhering to this policy, Dillard's aims to ensure that customers' personal data is handled responsibly and in compliance with relevant privacy laws and regulations.

Dillards’ privacy practices

Dillard's has implemented a privacy policy to articulate its commitment to protecting customer privacy. Below is a detailed analysis of Dillard's privacy practices:
  • Information Collection:

    Dillard's collects personal information through its website, retail stores, customer service calls, and mobile application. Information collected includes personal identifiers, financial information, internet activity, and other unique identifiers. They may also receive information about customers from third parties, business partners, affiliates, or publicly available sources​. 
  • Third-Party Sharing:

    Dillard's shares personal information with various third parties for business purposes such as transaction completion, marketing, and analytics. Categories of third parties include payment processors, marketing and data analytics providers, information technology service providers, and government entities when required by law​. 
  • Aggregated Information Sharing:

    Dillard's may share aggregated shopping histories and demographic information for analyzing sales, website performance, retail trends, and marketing, ensuring that such shared information does not identify individuals​​.
  • Product Reviews:

    Customers can submit product reviews on Dillard's website, and these are managed by a company called PowerReviews. The privacy policy of PowerReviews governs the submission of reviews​. 
  • Website Security:

    Although not detailed, it's mentioned on a third-party site that checking Dillard's website for updated security and privacy policy is advisable. It's also hinted that Dillard's provides coupons and promo codes which could be used on their website for discounts​. 
Dillard's Privacy Policy is comprehensive, covering various avenues through which personal information may be collected and shared. It's essential for customers to review this policy to understand how their data is handled. 
Additionally, the involvement of third parties in handling aspects like product reviews and data analytics necessitates an understanding of their respective privacy policies too.

How to contact Dillards’ privacy department? 

To contact Dillard's privacy department or inquire about privacy-related matters from their Privacy Policy page, you have several options:
  • Email:

    You can send an email to dillards.privacy@dillards.com for inquiries related to privacy concerns or issues​.
  • Phone:

    You can call them at 1-855-774-3455, mentioning your concerns regarding privacy issues​. 
  • Mail:

    If you prefer traditional mail, you can address your correspondence to:
Dillard's, Inc.
Attn: Privacy Department
1600 Cantrell Road
Little Rock, AR 72201​. 
  • Additionally, you may find

    other phone numbers

    that could be of assistance:

Main Line:

(501) 376-5200​. ​

Customer Service:

(800) 345-5273​. 
Please ensure to provide all necessary details to facilitate the processing of your inquiry or concern.

How to delete your data from Dillard’s?

According to their privacy policy, you can email Dillard at dillards.privacy@dillards.com to make delete requests. PrivacyHawk can also help identify companies that have your personal data and makes it easy to mass delete yourself to reduce your digital footprint and reduce your risk of being targeted by scams, fraud, and identity theft. You can try it for free on the App Store today.
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