Dashlane pledges to use commercially reasonable efforts to secure the information it collects and is in compliance with applicable privacy laws and regulations, including the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). The company takes appropriate measures to secure personal information, such as encrypting sensitive information and implementing strict access controls.
Customers have the right to access and control their personal information and can request to have it deleted or corrected. The policy also details how Dashlane may use personal information for internal business purposes, such as to provide and improve its services and for marketing and advertising purposes. The company may also share personal information with its affiliates and third-party service providers, such as service providers that support the company's online services.
Dashlane’s privacy practices
Collection of personal information: Dashlane collects personal information such as name, email address, and payment information when individuals use their services. They may also collect additional information such as IP address, device information, and usage data.
Use of personal information: Dashlane uses personal information to provide and improve their services, to communicate with users, and to comply with legal obligations. They may share personal information with their affiliates and service providers for these purposes. Dashlane may also use personal information for marketing purposes, but they provide an opt-out option for these communications.
Protection of personal information: Dashlane has implemented various technical and organizational security measures, such as encryption, access controls, and employee training, to protect personal information. They also provide access to personal information to authorized employees and service providers only on a need-to-know basis.
Third-party websites and services: Dashlane's website and services may contain links to third-party websites and services. They are not responsible for the privacy practices of these websites and services and encourage individuals to review their respective privacy policies.
International data transfers: Dashlane may transfer personal information to countries outside the European Economic Area (EEA) that may not provide the same level of data protection as the EEA. They ensure that appropriate safeguards are in place for such transfers, such as standard contractual clauses.
Children's privacy: Dashlane's services are not directed to children under the age of 13, and they do not knowingly collect personal information from children under the age of 13. If they become aware that they have collected personal information from a child under the age of 13, they will take steps to delete the information as soon as possible.
Payment information: Dashlane does not store credit card information on their servers. Payment information is instead processed by their payment processor, which is PCI DSS compliant.
How to contact Dashlane’s privacy department?
Email: You can contact the Dashlane Privacy Team by email at email@example.com.
Mail: You can send a letter to the Dashlane Privacy Team at the following address:
Attn: Privacy Team
156 5th Avenue, Suite 504
New York, NY 10010
In your email or letter, you should provide your contact information and a detailed description of your privacy concern or request. The Privacy Team will respond to your inquiry as soon as possible.
It is important to note that if you have a specific question or concern related to your Dashlane account or service, you should contact their support team directly, rather than the Privacy Team.
How to delete your data from Dashlane?