Cox Communications pledges to comply with all applicable privacy laws and regulations and to use commercially reasonable efforts to secure the information it collects. Customers have the right to access and control their personal information and can request to have it deleted or corrected.
The policy also explains how Cox Communications handles sensitive information, such as information related to health or finances, and how it responds to privacy-related inquiries and complaints. The policy provides information on how to contact the company's privacy team and how to opt-out of targeted advertising.
COX Cable’s privacy practices
Collection of personal information: COX Cable collects personal information such as name, address, email address, and phone number when individuals use their services or visit their website. They may also collect additional information such as payment and billing information, network usage, and device information.
Use of personal information: COX Cable states that they use personal information to provide and improve their services, to communicate with customers, and to comply with legal obligations. They may share personal information with their affiliates and service providers for these purposes. They do not sell personal information to third parties without explicit consent from the individual.
Protection of personal information: To protect personal information, COX Cable has implemented various technical and organizational security measures, such as encryption, access controls, and employee training. They also provide access to personal information to authorized employees and service providers only on a need-to-know basis.
Children's privacy: COX Cable's services are not directed to children under the age of 13, and they do not knowingly collect personal information from children under the age of 13. If they become aware that they have collected personal information from a child under the age of 13, they will take steps to delete the information as soon as possible.
Third-party websites and services: COX Cable's website and services may contain links to third-party websites and services. They are not responsible for the privacy practices of these websites and services and encourage individuals to review their respective privacy policies.
Marketing communications: COX Cable may send marketing communications to customers and website visitors who have opted in to receive such communications. Individuals can opt-out of marketing communications at any time.
Data retention: COX Cable retains personal information for as long as necessary to provide their services or as required by law.
The policy also provides clear instructions on how individuals can exercise their privacy rights. By implementing appropriate security measures and respecting individual privacy rights, COX Cable demonstrates a commitment to protecting the personal information of its customers and website visitors.
How to contact COX Cable’s privacy department?
Email: You can contact the COX Cable Privacy Office by email at email@example.com.
Phone: You can also call the COX Cable Privacy Office at 1-844-661-7020.
Mail: You can send a letter to the COX Cable Privacy Office at the following address:
Cox Communications, Inc.
Attn: Privacy Office
6205-B Peachtree Dunwoody Road NE
Atlanta, GA 30328
In your email, phone call, or letter, you should provide your contact information and a detailed description of your privacy concern or request. The Privacy Office will respond to your inquiry as soon as possible.
It is important to note that if you have a specific question or concern related to your COX Cable service or account, you should contact COX Cable customer service directly, rather than the Privacy Office.
How to delete your data from COX Cable?
Alternatively, you can contact Cox at firstname.lastname@example.org or call their toll-free number (US only) at 1-866-961-0027 to make a deletion request or for any other privacy-related inquiries.
PrivacyHawk can also help identify companies that have your personal data and makes it easy to mass delete yourself to reduce your digital footprint and reduce your risk of being targeted by scams, fraud, and identity theft. You can try it for free on the App Store today.