Introduction 

Blue Cross Blue Shield collects personal information, such as name, address, email, phone number, and health information, when customers apply for or use their health insurance products and services. They may also collect data through cookies, web beacons, and other tracking technologies.

The collected information is used to provide services to customers, improve products and services, and personalize user experiences. Blue Cross Blue Shield may also use the information for marketing and advertising purposes, with user consent.

The company takes measures to protect the personal information they collect, such as encryption, access controls, and monitoring for unauthorized access. They may share information with third-party service providers, partners, and affiliates for business purposes related to healthcare.

Users have the right to access, correct, or delete their personal information, and to opt-out of marketing communications. Blue Cross Blue Shield also provides information about how to contact them with privacy concerns or questions.

Blue Cross Blue Shield may update their privacy policy from time to time, and users can check the policy for the most recent version. The policy also includes information about how users can manage their cookie preferences and other tracking technologies.

Blue Cross Blue Shield’s privacy practices

Blue Cross Blue Shield's privacy policy describes their practices regarding the collection, use, and protection of personal information. The policy emphasizes their commitment to protecting the privacy and security of their members' personal information.

• Blue Cross Blue Shield states that they collect personal information from members and users in order to provide health insurance and related services. They may also collect information for legal and regulatory purposes, as well as to improve their services and prevent fraud. The information they collect includes name, address, social security number, medical information, and financial information.

• Blue Cross Blue Shield states that they do not sell personal information to third parties, and only share it with trusted partners and service providers who help them provide their products and services. They take measures to protect personal information, including using encryption technology and limiting access to it. They also conduct regular security audits to identify and address potential vulnerabilities.

• The privacy policy also includes information on how members can manage their personal information, such as updating contact information and preferences. It also explains the use of cookies and similar technologies on their website, as well as how members can control their use.

• Blue Cross Blue Shield acknowledges the potential risks associated with the collection and use of personal information, particularly sensitive health information, and takes steps to mitigate these risks. They state that they comply with applicable data protection laws and regulations, and have implemented organizational and technical measures to ensure the security of personal information.

Overall, Blue Cross Blue Shield's privacy policy appears to be comprehensive and focused on protecting the privacy and security of their members' personal information. They take measures to protect personal information, allow members to manage their personal information and preferences, and provide transparency regarding their data collection and use practices.

How to contact Blue Cross Blue Shield’s privacy department? 

On the Blue Cross Blue Shield privacy policy page, there is a section titled "Contact Us" that provides several options for contacting their privacy department:

1. By phone: Users can call the toll-free number listed for their specific Blue Cross Blue Shield company, which can be found by selecting their state on the "Contact Us" page.

2. By mail: Users can send a written letter to the following address:

Blue Cross Blue Shield Association

Attn: Privacy Office

225 North Michigan Avenue

Chicago, IL 60601

Users should include their name, email address, and any relevant account or transaction information in their communication with the privacy department to help expedite their request.

Blue Cross Blue Shield also provides a web form for users to submit privacy-related questions or concerns. Users can access this form by clicking on the "Contact Us" link at the top of the Blue Cross Blue Shield website and selecting "Privacy."

How to delete your data from Blue Cross Blue Shield?

According to their privacy policy, you can email Blue Cross Blue Shield at privacy@bcbsa.com to make delete requests. PrivacyHawk can also help identify companies that have your personal data and makes it easy to mass delete yourself to reduce your digital footprint and reduce your risk of being targeted by scams, fraud, and identity theft. You can try it for free on the App Store today.