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Ancestry.com’s Privacy Policies And How To Delete Your Data Or Opt Out

Ancestry.com’s Privacy Policies And How To Delete Your Data Or Opt Out image
Updated: June 17th, 2023
Ancestry.com's privacy policy outlines the ways in which the company collects, uses, and protects personal information provided by its users. Ancestry.com collects personal information such as name, address, email, and family history data for the purpose of providing its genealogy services, improving its products, and providing relevant advertising. 
The company may share personal information with its partners and service providers, but only to the extent necessary to provide its services. Ancestry.com takes reasonable measures to protect personal information from unauthorized access and allows individuals to control their personal information through account settings. 
The privacy policy also provides information about Ancestry.com's compliance with applicable laws and regulations, including the General Data Protection Regulation (GDPR) for individuals in the European Union (EU).

Ancestry.com’s privacy practices

Ancestry.com's privacy policy provides a comprehensive overview of the company's practices regarding the collection, use, and protection of personal information provided by its users.
  • The privacy policy explains that Ancestry.com collects personal information such as name, address, email, and family history data for the purpose of providing its genealogy services, improving its products, and providing relevant advertising. The privacy policy notes that Ancestry.com may also collect other types of information, such as IP address, browser type, and device information, to improve website performance and provide a better user experience.
  • Ancestry.com takes measures to protect personal information from unauthorized access, including the use of encryption, firewalls, and secure servers. The privacy policy explains that personal information is stored on servers located in the United States and other countries where Ancestry.com operates and that access to this information is limited to authorized personnel who require access to perform their job duties.
  • Ancestry.com may share personal information with its partners and service providers, but only to the extent necessary to provide its services. The privacy policy explains that Ancestry.com requires its partners and service providers to protect personal information in accordance with Ancestry.com's privacy policy and applicable laws and regulations.
  • The privacy policy outlines the rights of individuals with respect to their personal information, including the right to access, update, and delete their personal information, as well as the right to object to the processing of their personal information. The privacy policy notes that Ancestry.com allows individuals to control their personal information through account settings, including the ability to delete their account and associated personal information.
  • Ancestry.com's privacy policy also provides information about its compliance with applicable laws and regulations, including the General Data Protection Regulation (GDPR) for individuals in the European Union (EU). The privacy policy explains that Ancestry.com has implemented measures to ensure compliance with the GDPR, such as providing individuals with access to their personal information and the right to request its deletion.
Overall, Ancestry.com's privacy policy is transparent and comprehensive, providing individuals with detailed information about the types of personal information that the company collects, how it uses and protects that information, and individuals' rights with respect to their personal information. 
However, individuals should be aware that Ancestry.com may collect sensitive information, such as family history data, and that this information may be shared with partners and service providers to provide the company's services.

How to contact Ancestry.com’s privacy department? 

Based on the information provided on the Ancestry.com privacy policy page, there are a few ways to contact the company's privacy department:
  • Contact Ancestry.com Support:

    The privacy policy notes that you can contact Ancestry.com Support to discuss your privacy concerns or to ask questions about the company's privacy practices. You can find contact options for Ancestry.com Support on the company's website.
  • Send a letter to Ancestry.com:

    The privacy policy provides a mailing address for Ancestry.com: Ancestry.com Operations Inc., Attn: Privacy Office, 1300 West Traverse Parkway, Lehi, UT 84043. You can send a letter addressed to the privacy department to contact Ancestry.com's privacy department by postal mail.
  • Email Ancestry.com:

    The privacy policy notes that you can email Ancestry.com at privacy@ancestry.com with any questions or concerns related to your personal information and privacy.
When contacting Ancestry.com's privacy department, it is recommended to provide as much information as possible about your inquiry or concern to ensure a prompt and accurate response.

How to delete your data from Ancestry.com?

According to their privacy policy, you can email Ancestry.com at privacy@ancestry.com to make delete requests. PrivacyHawk can also help identify companies that have your personal data and makes it easy to mass delete yourself to reduce your digital footprint and reduce your risk of being targeted by scams, fraud, and identity theft. You can try it for free on the App Store today.
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