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How to Opt-Out, Delete, Or Make Privacy Requests From ThatsThem?

How to Opt-Out, Delete, Or Make Privacy Requests From ThatsThem? image
Updated: September 19th, 2022

Company Overview

ThatsThem provides free access to over a billion public records databases so users can research people and make more informed decisions. ThatsThem is a valuable tool for people who need to find public records or get in touch with someone.
Features include the ability to search by address, IP address, email address, or phone number and access contact information associated with that data. ThatsThem also provides geographic information about the person currently associated with an IP address and a list of people related to the individual being searched. The site is always looking for ways to improve and welcomes user feedback.
Everyday use cases for ThatsThem include:
  • Finding contact information for someone when all you have is their email address or phone number.
  • Checking to see if others have received spam calls from the same number.
  • Getting the latest contact information for an old phone number.
  • Looking up the owner of a house you're interested in buying.

Type Of Consumer Data Collected

ThatsThem collects a variety of consumer data, including:
  • Contact information, including name, address, email, and phone number
  • IP Address and geolocation data
  • Browsing history, search queries, and other interactions with their website

How Is Consumer Data Collected?

ThatsThem uses consumer data to provide its services and improve its website. This includes using data to:
  • Find public records associated with an email address or phone number
  • Provide geographic information about an IP address
  • Fulfill requests for customer support
  • Analyze website usage and trends
  • Develop new features and products
  • They also use consumer data for marketing purposes, including targeted ads and content.

How Is Consumer Data Used?

ThatsThem uses the information for the following purposes:
  • To provide their products and services, including providing customer support and responding to requests
  • To communicate with you about your account, subscriptions, or product changes.
  • To analyze trends and user behavior
  • To protect the security of their website and users
  • Detecting, investigating, and preventing fraud and other illegal activity
  • Enforcing their terms of use and other agreements
  • Managing their business operations
  • Marketing their products and services, conducting research, and developing new products and services.

How Is Consumer Data Collected?

ThatsThem collects consumer data in a variety of ways, including:
  • Directly from you when you provide it to them, such as when you create an account or request customer support.
  • Automatically as you interact with their website, using cookies and other tracking technologies.
  • From other sources that have your permission to share your data with them, such as social media platforms.
  • From public databases and data providers.
ThatsThem retains consumer data for as long as necessary to fulfill the purposes following their privacy policy as required by applicable law. This may include having some data even after you close your account with them if they believe it is necessary to prevent future abuse.

Does ThatsThem Sell Consumer Data?

ThatsThem does not sell consumer data. However, they may share your personal information with:
  • Service providers who perform business functions on their behalf.
  • Other businesses they partner with or who they believe may have services that interest you.
  • Law enforcement officials or third parties believe in good faith that disclosing such information is necessary to prevent physical harm.
  • To report suspected illegal activity.

The Rights Given Under CCPA, FCRA, GDPR, And DPA

The CCPA, FCRA, GDPR, and DPA give consumers rights concerning their data. These include the right to:
  • Know what personal information is being collected about you.
  • Access your personal information.
  • See your personal information deletion details.
  • Opt-out of the sale of your personal information.
  • File a complaint if you believe your rights have been violated.
All rights are subject to certain limitations and may not apply in all situations. For more information about these rights and how to exercise them, please see ThatsThem's Privacy Policy.

How To Request Deletion Of Your Data?

If you would like to request the deletion of your data, please get in touch with ThatsThem's customer support team. Email them at optout@thatsthem.com You can fill out their opt-out page here. While emailing, please include your full name, email address, telephone number, and physical mailing address.
Please note that they may need to retain some data for legal or security purposes. For example, if you delete your account, but there is an ongoing investigation into your activity, they may need to keep some data until the investigation is complete.
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