The policy also explains how Costco handles sensitive information, such as information related to health or finances, and how it responds to privacy-related inquiries and complaints.
Costco’s privacy practices
Collection of personal information: Costco collects personal information such as name, address, email address, and phone number when individuals become members or use their website. They may also collect additional information such as payment and billing information, purchase history, and demographic information.
Use of personal information: Costco states that they use personal information to provide and improve their services, to communicate with members, and to comply with legal obligations. They may share personal information with their affiliates and service providers for these purposes. They do not sell personal information to third parties without explicit consent from the individual.
Protection of personal information: To protect personal information, Costco has implemented various technical and organizational security measures, such as encryption, access controls, and employee training. They also provide access to personal information to authorized employees and service providers only on a need-to-know basis.
Children's privacy: Costco's services are not directed to children under the age of 16, and they do not knowingly collect personal information from children under the age of 16. If they become aware that they have collected personal information from a child under the age of 16, they will take steps to delete the information as soon as possible.
Third-party websites and services: Costco's website and services may contain links to third-party websites and services. They are not responsible for the privacy practices of these websites and services and encourage individuals to review their respective privacy policies.
Marketing communications: Costco may send marketing communications to members and website visitors who have opted in to receive such communications. Individuals can opt-out of marketing communications at any time.
Data retention: Costco retains personal information for as long as necessary to provide their services or as required by law.
The policy also provides clear instructions on how individuals can exercise their privacy rights. By implementing appropriate security measures and respecting individual privacy rights, Costco demonstrates a commitment to protecting the personal information of its members and website visitors.
How to contact Costco’s privacy department?
Email: You can contact the Costco Privacy Officer by email at firstname.lastname@example.org.
Phone: You can also call the Costco Privacy Officer at 1-800-774-2678.
Mail: You can send a letter to the Costco Privacy Officer at the following address:
Costco Wholesale Corporation
Attn: Privacy Officer
999 Lake Drive
Issaquah, WA 98027
In your email, phone call, or letter, you should provide your contact information and a detailed description of your privacy concern or request. The Privacy Officer will respond to your inquiry as soon as possible.
It is important to note that if you have a specific question or concern related to your Costco membership or service, you should contact Costco customer service directly, rather than the Privacy Officer.
How to delete your data from Costco?